MDN99 respects the privacy of every Malaysian player. This document clearly outlines how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA).
Six core personal data protection principles that MDN99 implements to keep Malaysian players' information safe at all times.
MDN99 ("we", "platform") is committed to the privacy and protection of personal data of every Malaysian player using our platform at mdn99.my. This Privacy Policy is prepared to clearly and transparently explain how MDN99 collects, processes, stores, discloses, and protects your personal data.
This MDN99 Privacy Policy is drafted in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia and global industry best practices for protecting users' personal data online. By registering and using MDN99's services, you agree to the collection and use of information as described in this policy.
MDN99 only collects data that is strictly necessary, uses it solely for the stated purposes, safeguards it with the latest security systems, and never sells it to anyone. You may request access, correction, or deletion of your data at any time.
MDN99 collects various types of personal data from players during the registration process, platform usage, and financial transactions. Below is a full breakdown of the data we collect and its sources:
| Data Category | Sample Information | Collection Source |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender, nationality | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Registration form, profile updates |
| Financial Information | E-wallet account numbers (Touch 'n Go, GrabPay), FPX account numbers, deposit and withdrawal transaction records | Deposit/Withdrawal Process |
| Gaming Data | Betting history, wins/losses, games played, session duration | MDN99 platform activity |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Automated System Logs |
| Communication Data | Live chat transcripts, support emails, feedback records | Interactions with MDN99 support |
MDN99 does not collect sensitive data such as health information, religious beliefs, or political views unless specifically required by Malaysian law and with your explicit consent.
All personal data collected by MDN99 is used for specific, legitimate purposes that have been communicated to players. MDN99 will not use your data for any other purpose without first obtaining your consent. The following are the primary purposes for which MDN99 players' personal data is used:
MDN99 does not sell, rent, or trade players' personal data to any third party for marketing purposes. However, under certain limited and lawful circumstances, MDN99 may need to share your personal data with the following parties:
All third parties working with MDN99 are required to meet data protection standards equal to or higher than those outlined in this Privacy Policy. Formal data protection agreements are signed with all partners before any data sharing takes place.
MDN99 continually invests in the latest security technologies and procedures to ensure that Malaysian players' personal data is always protected against unauthorised access, loss, alteration, or accidental disclosure. MDN99's key security measures include:
While MDN99 takes all reasonable steps to protect your data, no security system is 100% impenetrable. You are also responsible for keeping your MDN99 password and login credentials confidential. Do not share your login details with anyone.
MDN99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the MDN99 website. The following types of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for the mdn99 platform to function โ login, game sessions, security | No (required for core functionality) |
| Preference Cookies | To remember your language settings, layout preferences, and display options on MDN99 | Yes |
| Analytics Cookies | Helps MDN99 understand how players use the platform for continuous improvement | Yes |
| Marketing Cookies | Used to display relevant MDN99 promotions to you based on your gaming interests | Yes |
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the MDN99 platform. For more information on managing cookies in popular browsers such as Chrome, Firefox, and Safari, please refer to the respective browser's documentation.
Under Malaysia's Personal Data Protection Act 2010, every MDN99 player has the following rights regarding their personal data. MDN99 is committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, please contact the MDN99 support team via live chat or email at support@mdn99.my by stating the right you wish to exercise along with your account details for identity verification.
MDN99 takes the protection of minors from exposure to online gaming platforms extremely seriously. MDN99 strictly does not direct its services to individuals under the age of 18 and will not knowingly collect personal data from minors.
The MDN99 registration process requires age verification through the following mechanisms:
Should MDN99 discover that personal data has been collected from an individual under the age of 18, the account in question will be closed immediately and all associated data will be permanently deleted from our systems.
Parents or guardians who suspect that a child under their care has registered an MDN99 account are urged to contact the MDN99 support team immediately at support@mdn99.my for immediate action.
In certain circumstances, MDN99 player personal data may need to be transferred, stored, or processed outside Malaysia โ for example, when using cloud computing services or international game providers. MDN99 ensures that any cross-border data transfers are carried out with adequate safeguards through:
MDN99 retains player personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. The following are MDN99's data retention guidelines:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Active account data | Throughout the active account period | Ongoing service management |
| Financial transaction records | 7 years after the transaction | Malaysian legal & tax requirements |
| KYC / identity verification data | 5 years after account closure | Malaysian AML/KYC Requirements |
| Customer support logs | 2 years after resolution | Service references & complaint resolution |
| Marketing data (with consent) | Until consent is withdrawn | MDN99 promotional communications |
| Technical & security logs | 90 days | Security threat detection |
Upon expiry of the applicable retention period, personal data will be securely deleted, anonymised, or aggregated so that it can no longer be linked to any specific individual.
MDN99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in operational practices, Malaysian legal requirements, or the latest industry standards. Players will be notified of any material changes to this Privacy Policy through:
Your continued use of the MDN99 platform after the effective date of any amendment constitutes your acceptance of the latest version of this Privacy Policy. The current version of MDN99's Privacy Policy is always available at mdn99.my/privacy-policy.
If you have any questions, concerns, or complaints regarding MDN99's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
You also have the right to lodge a complaint regarding the handling of your personal data with Department of Personal Data Protection Malaysia (JPDP) if you believe MDN99 has not complied with the provisions of the Personal Data Protection Act 2010. MDN99 encourages you to contact us first so we can resolve any issues directly and promptly.
MDN99 ensures your personal information is protected with the latest technology and is fully compliant with Malaysia's PDPA 2010. Enjoy over 500 slots, Live Casino, sports & e-sports games with a welcome bonus of up to RM 200.